About the Role
Requirements
VTech believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties; qualifications and job scope, but not limit the incumbent or the organization to only the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of our endeavors.
POSITION SUMMARY
In this role, the Accounts Receivable Specialist will assist the AR team with all aspects of the credit and collections functions for the Hospitality and BSG business channels as well as provide additional support as needed across the Business Channels.
ESSENTIAL DUTIES & RESPONSIBILITIES
Analyzes accounts, contacts customers via phone and email regarding unpaid balances
Responsible for keeping A/R balances less than 30 days past due and under the established credit lines; monitoring payment trends and communicating concerns to management to mitigate risk
Manages the credit hold function for the HSP and BSG Business Channels
Works closely with the Hospitality team to process Credit Card transactions in Braintree and release Cash in Advance orders for shipment in a timely manner
Investigates and resolves unauthorized deductions and short pays; disputes unauthorized claims with customers seeking repayment.
Responds to incoming requests for statements, invoices, and credit memo copies
Creates credit and debit memos, and adjustments in Oracle as needed to maintain account integrity.
Assists with New Account Set-ups.
Process monthly Intercompany Billing as part of the Month End Process
Collaborate through communication and teamwork with co-workers, management, clients and others in a courteous, and professional manner
Exercise sound business judgment
Work independently and collaboratively and manage time effectively in order to meet changing deadlines and priorities
Treat all employees, guests and customers and others affiliated with our business with respect
Conform and abide by all laws, regulations, policies, work procedures, instructions and VTech's Rules of Engagement
Conform with all safety rules and use all appropriate safety equipment
Other duties as needed or required
POSITION SKILLS
Strong knowledge, skills and abilities in the areas of accounts receivables, and credit and collections.
Excellent organizational skills and the ability to be detailed and accurate.
The ability to handle a high volume of data entry and account management.
Knowledge and experience with Oracle a plus.
Willingness to recognize potential problems and ask appropriate questions.
Be a strong team player.
Ability to communicate clearly and succinctly both orally and in writing.
Excellent time management, organizational and follow-through required.
High professional standards
Must be proficient in Microsoft Word, Excel and PowerPoint. Experience with Microsoft Office 365 preferred.
EXPERIENCE/EDUCATION
3 years of progressively responsible experience in the area of Accounts Receivable with a focus on credit and collections in B2B environment
1-2 years of experience in Retail Deductions preferred
Bachelor's degree in Accounting or a related field; or any combination of experience and education that provides the necessary skills, knowledge and ability to perform essential functions of this role.
MANAGEMENT RESPONSIBILITY
This position has no management/supervisory responsibilities.
WORK ENVIRONMENT
Duties are primarily performed in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
MENTAL AND PHYSICAL DEMANDS
Mental activities required by this job include constant decision making, discretion, problem analysis and resolution, independent judgment and independent action. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee must be able to communicate in the English language. The employee frequently is required to remain stationary, move positions and operate computer and other office productivity machinery.
The employee may be occasionally required to safely maneuver equipment or various materials in the office, and have an awareness of their surroundings.
Reasonable accommodation may be provided for mental or physical limitations in compliance with The American with Disabilities Act and other relevant employment laws.
POSITION TYPE/EXPECTED HOURS OF WORK
This is a full-time position, 40 hours per week, Monday through Friday. Core hours will be set between employee and manager and will be based on business needs. Occasional evening and weekend work may be required as job duties demand.
VTech is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of a disability, you may request reasonable accommodations by contacting disability_accommodations@vtechkids.com. General employment-related inquiries should not be submitted to this email.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://vtechphones.applicantpro.com/jobs/3708943-317050.html